Split additional guests at Check-in (with room share)

Modified on: Mon, 20 Jan, 2025 at 7:17 AM

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Splitting bookings for easier room sharing.

In different situations, two bookings need to share the same room. Cases requiring this may be a combination of individual bookings or bookings for event attendees, etc. Sharing a room by two bookings required that a room number be pre-allocated to both bookings. This pre-allocation creates inconveniences in the management of the rooms. Use the "Split additional guests at Check-in" functionality to facilitate room sharing. Here are details about it:

  • There is no need to create two bookings in advance. Create one booking for two or more guests and check the option "Split additional guests on check-in", available under the "Adults / Children" fields.

  • Upon check-in, the system will automatically split the booking into two, with the main guest remaining in the first booking and the other guests being transferred to the new booking. The two bookings will share the same room.

Important: For the split to work you must have added all guests to the main booking.

  • The second booking created by the splitting, is a copy of the first one, with all the main data being transferred. There is a peculiarity in the number of the second booking. Instead of receiving a new number, as is usual when copying, the number of the second booking is like the number of the first one with ".2" added at the end. That is, if the original number was "L12002", the number of the split booking will be "L12002.2". 

  • When splitting the bookings, the price will also be split. The split is proportional to the guests. This means that if there are 2 guests, the price will be split in two, and if there are three guests - the first booking (with the main guest) will receive 1/3 of the price, and the second (with 2 guests) 2/3 of the price. The split price is recorded as a manual price in the two bookings.
  • The split function can also be invoked manually. This can be done both before check-in and after check-in. The requirement is that the booking has an allocated room and that there are more than one guest (profiles) added. You can access the function from the booking preview screen using the "Functions" button.


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